Sticks and stones may break my bones but words will never hurt me
Social media has become a theatre for users to achieve a slice of fame through ‘trolling’ a brand. But what exactly is trolling, and how should it be dealt with? An internet troll is disguised as a standard customer, but attempts to get under the skin of a brand by luring them into a trap, and … More Sticks and stones may break my bones but words will never hurt me